Shirley Sherrill

Chief Operating Officer

A Little About Me

Chief Operating Officer, Arbor Financial Group

Shirley Sherrill brings over 25 years of leadership experience across mortgage operations, credit risk management, and process optimization. In her role, Shirley oversees company-wide operations, focusing on driving efficiency, enhancing performance, and aligning operational strategies with business growth.
Before joining Arbor Shirley served as Vice President of Credit Risk and Business Process at GoodLeap, where she led credit policy development, managed investor relationships, and spearheaded cross-functional initiatives that elevated credit quality and operational effectiveness across the organization.
Her career spans leadership roles at Countrywide, Bank of America, Academy Mortgage, loanDepot, and GoodLeap, where she consistently built and led high-performing teams across underwriting, funding, processing, post-closing, and quality control. Shirley is recognized for her collaborative leadership style, deep industry insight, and ability to execute strategic transformations while ensuring regulatory compliance and risk mitigation.

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