At Arbor Financial Group, we believe finding the right home loan should feel easy. Whether you’re buying, refinancing, or investing, our competitive rates and expert guidance help you reach your goals with confidence. Let’s make your home financing journey smooth, simple, and stress-free—from start to finish.
Whether you are buying your first home, refinancing, or investing, I will help you compare the right loan programs for your income, budget, and timeline. Expect competitive rates, flexible terms, and clear guidance from application to closing.
Hello, my name is Susan Ingalls and as a licensed Residential Loan Consultant in California, I am very proud to represent Arbor Financial Group in providing the best customer experience possible during your home financing endeavor. I welcome the opportunity to guide you through the home loan process, educating and informing you so that together we can select the most optimal loan program to fit your needs. What sets me apart from the competition is my core belief that communication is the number one priority no matter what! My philosophy is to listen to each customer’s needs and respond to those needs efficiently and effectively. I also believe that trust is the key to building strong and lasting relationships with borrowers and business partners alike so communication, good news or no news, is foundational.
I have been in the mortgage business for over 23 years in several capacities and licensed since 1998. I have gained the knowledge and expertise to help put you or your clients at ease throughout the mortgage process. My diverse experience in the mortgage industry allows me to better assist my clients, keeping constant communication with them to ensure a smooth process from origination through closing. At Arbor Financial Group, we have access to not only several in house lending products, but niche products not offered by bigger banks as well as everything in between.
I look forward to working with you!
Licensed in CA, TN, and WA
Compare purchase and refinance options with competitive rates and terms. Get straightforward guidance and a smooth process designed to help you close with confidence.
Every borrower has a different income, credit profile, and financial goal. We structure home loan options around your situation, whether you are buying, refinancing, investing, or self employed.
We offer conventional, FHA, VA, and refinance options with competitive interest rates and term structures designed to reduce monthly payments and support long term financial stability.
Licensed to lend across multiple states, we help buyers and investors secure financing wherever they purchase, with clear guidance on guidelines, timelines, and closing requirements.
Our streamlined mortgage process prioritizes complete documentation, proactive communication, and efficient underwriting to help qualified borrowers close quickly and confidently.
Whether you are buying your first home, refinancing, or comparing mortgage options, ARBOR Financial Group delivers personalized guidance, competitive rates, and a streamlined lending experience. Backed by an experienced team and proven process, we help you move forward with clarity and confidence from application to closing.
