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EXCELLENT Based on 266 reviews Posted on doug freemanTrustindex verifies that the original source of the review is Google. Doug has been our go to mortgage pro for decades. He is extremely knowledgeable and always eager to help. Big loans, small loans, purchase and refinance loans, didn't matter. He always does an excellent job for us and our realtor loves him!Posted on Mike YimTrustindex verifies that the original source of the review is Google. Great experience working with Roland Shar at Arbor Financial Group's Hawaii branch. What impressed me most was Roland's ability to find the right solution for my unique situation. He took time to understand my needs, tailored the loan accordingly, and secured me a great rate! Roland was straightforward, encouraging, and made the entire process smooth and stress-free. I would absolutely work with him again, and highly recommend him. Thank you!Posted on Brandi Michelle RhodesTrustindex verifies that the original source of the review is Google. Wonderful group. Had such a wonderful home buying process because of them. They always went above and beyond answering any questions or concerns. I would highly recommend this team and will be using them again for future purchases.
Owner's reply
Thank you so much for your kind words, Brandi. We’re thrilled to hear you had such a wonderful home buying experience with our team. Going above and beyond for our clients is always our goal, and it means a lot to know we could answer your questions and make the process smooth for you. We truly appreciate your recommendation and look forward to helping you again with any future purchases.Posted on Tom TjepkemaTrustindex verifies that the original source of the review is Google. Great personal service; creative solution for a difficult move. Always available by phone, text, or in person when we needed him.
Owner's reply
Thank you for the great review, Tom. We’re so glad to hear you had such a positive experience and that our team could provide creative solutions during your move. Being accessible and truly there for our clients is something we take pride in, so it’s wonderful to know you felt supported by phone, text, and in person. We really appreciate you choosing Arbor and wish you all the best in your new home.Posted on rudy sTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Robert as a first-time homebuyer using a VA loan with zero down. He made what could have been an overwhelming process feel smooth and stress-free. Robert was extremely knowledgeable, responsive, and always took the time to explain every step clearly. He stayed on top of everything from start to finish, and closing went exactly as planned with no surprises. I’m very grateful for his hard work and would highly recommend Robert to any veteran or first-time buyer looking to purchase a home.Posted on mike clarkTrustindex verifies that the original source of the review is Google. The Arbor Foundation made our home-buying experience exceptional, and much of that is thanks to Ryan Bradshaw. Ryan worked incredibly hard—and impressively fast—to get our home loan approved, guiding us through each step with clarity and confidence. The entire process was smooth, straightforward, and far less stressful than we ever expected. Ryan and the team were not only knowledgeable and efficient but also genuinely enjoyable to work with, making us feel supported from start to finish. We couldn’t be happier with our experience.
Owner's reply
Thank you so much for sharing this amazing review. We’re thrilled to hear that your home buying journey was such a smooth and positive experience. Ryan works incredibly hard for his clients and it’s wonderful to see his dedication reflected in your outcome. We’re glad you felt supported every step of the way and truly appreciate you choosing Arbor Financial Group for your home loan. Congratulations on your new home and we’re always here if you need anything in the future.Posted on Mary QuimsonTrustindex verifies that the original source of the review is Google. My husband and I have worked with Cole David twice now and he's an amazing person to work with. Super communicative and easy to talk to. He makes the entire process less stressful!
Owner's reply
Thank you so much for your wonderful review, Mary. We’re thrilled to hear that you and your husband have had such great experiences working with Cole. His communication and approachable style truly help make the process smoother and less stressful, and it means a lot to see that reflected in your feedback. We really appreciate your continued trust and look forward to helping you again in the future.Posted on Fabio SouzaTrustindex verifies that the original source of the review is Google. I had the pleasure to work with Mike Fake. Let me tell you about his stellar service and attention to every detail! Will be looking to partnering with him and his amazing team in the near future. Thanks for all the help and wish you the best of success!
Owner's reply
Thank you so much for the kind words, Fabio. We’re delighted to hear about your great experience working with Mike and our team. His attention to detail and commitment to stellar service truly reflect what we strive for at Arbor. We really appreciate your trust and look forward to partnering with you again in the near future. Wishing you continued success as well, and thanks again for choosing Arbor Financial Group.Posted on Jay kingTrustindex verifies that the original source of the review is Google. I contacted Ryan once I had found a house, three days later we had an offer accepted, Ryan works great with the realtors and the customers, we are beyond happy with our experience with them and recommend anyone that is looking for a house to go through him. Quick easy and fast is an understatement, we closed within 30 days!
Owner's reply
Thank you so much for the fantastic review, Jay. We’re thrilled to hear how quickly everything came together and that Ryan was able to help get your offer accepted and guide you through such a smooth closing. His teamwork with realtors and dedication to his clients truly makes a difference. Closing within 30 days is no small feat, and we’re so happy you had such a great experience. Congratulations on your new home, and thank you for recommending Arbor Financial Group.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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From first-time homebuyers to seasoned investors, we offer a wide range of Home Loan and Mortgage solutions designed to meet your unique needs. Discover competitive rates, flexible terms, and expert support to help you achieve your homeownership goals.
Conventional home loans are a popular option for buyers with good credit, steady income, and a solid financial history. These loans offer flexible down payment options and competitive interest rates. Whether you’re buying a primary home, second home, or investment property, conventional mortgages provide reliable financing with fewer restrictions than government-backed loans. Available for both purchase and refinance.
FHA home loans are backed by the Federal Housing Administration and designed to help first-time buyers or those with lower credit scores qualify for a mortgage. With flexible credit guidelines and lower down payment options, FHA loans make homeownership more accessible. Ideal for buyers who need a more affordable path to buying or refinancing a home with extra support built in.
VA home loans are available to eligible veterans, active-duty service members, and surviving spouses. Backed by the Department of Veterans Affairs, these loans offer zero down payment, no private mortgage insurance, and competitive rates. VA loans are a powerful benefit that makes buying or refinancing a home more affordable for those who’ve served, with flexible guidelines and dedicated support throughout the process.
DPA programs help homebuyers cover part or all of their down payment through grants, second mortgages, or forgivable loans. Available through local, state, and national programs, DPA can reduce your upfront costs and make homeownership more affordable. Whether you’re buying your first home or returning to the market, we’ll help you explore assistance options you may qualify for.
First-time homebuyer loans are designed to make purchasing your first home more affordable. These programs often feature lower down payment requirements, flexible credit guidelines, and access to fixed or adjustable-rate options. Whether you’re entering the market with limited savings or looking for long-term stability, first-time buyer loans provide a solid starting point for homeownership.
Self-employed borrowers often face challenges with traditional mortgage requirements. These loan programs are designed to make qualifying easier by using bank statements, 1099s, or other alternative documentation instead of tax returns. Whether you’re a business owner, freelancer, or independent contractor, self-employed mortgages provide flexible financing options for purchasing or refinancing a home without the usual income verification hurdles.
Jumbo loans are designed for buyers financing high-value homes that exceed conforming loan limits. These loans are ideal for purchasing or refinancing luxury properties and often require strong credit, higher income, and a larger down payment. With competitive rates and flexible options, Jumbo loans provide the financing needed for homes in high-cost markets where standard loan limits don’t apply.
Non-QM loans are built for borrowers who don’t meet traditional lending guidelines but still have the ability to repay. Ideal for self-employed individuals, real estate investors, or those with unique income sources, these loans offer flexible qualification standards and alternative documentation options. Non-QM loans can be used to purchase or refinance a home when conventional or government-backed loans aren’t a fit.
Bank statement loans are designed for self-employed borrowers who may not qualify using traditional income documentation. Instead of tax returns, lenders review 12 to 24 months of personal or business bank statements to verify income. These loans offer flexible underwriting and are ideal for business owners, freelancers, or independent contractors looking to purchase or refinance a home with more control over how income is evaluated.
Stand out with the power of a cash offer without needing all the cash.
Gain a competitive edge in today’s market with Cash Advantage, powered by Zavvie. This program lets qualified buyers make strong, cash-backed offers that close faster and give sellers greater confidence. Whether you’re moving up, downsizing, or buying for the first time, Cash Advantage helps you move forward with speed, certainty, and flexibility.
Investment property financing is designed for buyers looking to purchase or refinance rental homes, multi-units, or other income-generating real estate. These loans offer competitive terms and may use rental income to help qualify. Whether you’re building a real estate portfolio or buying your first rental property, this financing gives you the tools to grow long-term wealth through real estate.
ITIN and foreign national loans are designed for borrowers without a U.S. Social Security number. These programs allow qualifying with an ITIN and alternative documentation, making homeownership possible for non-citizens and foreign investors. Whether you’re purchasing a primary residence or an investment property, these loans offer flexible terms and a clear path to financing in the U.S. real estate market.
Refinancing your mortgage can help you lower* your interest rate, reduce* monthly payments, access home equity, or switch loan programs. Whether you’re looking to save money, consolidate debt, or shorten your loan term, refinance options are available for both conventional and government-backed loans. We’ll help you explore the best path based on your current goals and financial situation.
A cash-out refinance lets you tap into your home’s equity by replacing your existing mortgage with a new, larger loan and taking the difference in cash. It’s a smart option for paying off high-interest debt, funding home improvements, or covering major expenses. With competitive rates and flexible terms, cash-out refinancing turns your equity into a powerful financial tool.
Renovation and construction loans are designed for buyers or homeowners who want to build a new home or update an existing one. These loans roll the cost of construction or repairs into a single mortgage, simplifying the financing process. Whether you’re starting from the ground up or upgrading a fixer-upper, these programs offer flexible options to bring your vision to life.
Backed by the U.S. Department of Agriculture and offer zero down payment options for eligible buyers in rural and suburban areas. These loans feature competitive interest rates and flexible credit guidelines, making homeownership more accessible. USDA loans are a great fit for buyers looking to purchase a primary residence in qualifying locations with affordable, long-term financing.
A reverse mortgage allows homeowners aged 62 and older to access the equity in their home without selling or making monthly mortgage payments. Funds can be used for retirement income, medical expenses, home improvements, or paying off existing loans. This FHA-insured program helps seniors stay in their home while converting equity into tax-free cash with flexible payout options.
Perfect for self-employed borrowers with contract or freelance income, this loan uses 1099 forms and bank statements instead of W-2s to verify earnings. With flexible qualification guidelines, it’s a smart option for independent professionals, gig workers, and entrepreneurs who may not qualify for conventional mortgage programs making homeownership more accessible for those with non-traditional income.
DSCR loans are designed for real estate investors and qualify based on rental income, not personal income. These loans use the property’s cash flow to determine eligibility, making it easier to finance investment properties without tax returns or traditional documentation. DSCR loans are ideal for growing your real estate portfolio with flexible underwriting and faster approvals.
A Home Equity Line of Credit (HELOC) allows you to borrow against your home’s equity through a flexible credit line. Use funds as needed for renovations, large purchases, or debt consolidation. With competitive rates and interest-only payment options during the draw period, a HELOC gives you control, convenience, and ongoing access to the value you’ve built in your home.
Adjustable-rate mortgages offer lower* initial interest rates compared to fixed-rate loans, making them a smart option for short-term homeowners or those expecting income growth. Rates adjust periodically based on market conditions after the fixed period ends. ARMs provide flexibility and potential savings, especially for buyers who plan to move or refinance within a few years.
At ARBOR Financial Group, we are committed to making homeownership simple, accessible, and stress-free. With a customer-first approach, we provide expert mortgage solutions tailored to meet the unique needs of homebuyers, homeowners, and real estate investors. Whether you’re purchasing your first home, refinancing, or exploring investment opportunities, our team offers personalized guidance, competitive loan options, and cutting-edge technology to streamline the process.
With a reputation built on trust, expertise, and exceptional service, ARBOR Financial Group is dedicated to helping clients achieve their homeownership goals with confidence. Let us be your partner in securing the right mortgage solution for your future.
From first-time homebuyers to seasoned investors, we offer a wide range of Home Loan and Mortgage solutions designed to meet your unique needs. Discover competitive rates, flexible terms, and expert support to help you achieve your homeownership goals.
Your financial situation is unique, and your mortgage should be too. We tailor loan options to fit your needs, ensuring a seamless experience whether you’re a first-time homebuyer, self-employed, or refinancing.
Get the best of both worlds, lower interest rates and loan terms that work for you. We offer competitive financing options designed to fit your budget and long-term goals.
From first-time homebuyers to seasoned investors, we offer a wide range of Home Loan and Mortgage solutions designed to meet your unique needs. Discover competitive rates, flexible terms, and expert support to help you achieve your homeownership goals.
At ARBOR Financial Group, we believe getting a mortgage should feel clear, personal, and stress free. For more than 15 years, we’ve been one of Southern California’s leading direct mortgage lenders, helping buyers and homeowners make smart decisions with confidence.
With a network of 400 Mortgage Loan Originators and local knowledge across 45 states, we combine nationwide lending power with the kind of hands on support you usually only get from a small local team.
Whether you’re buying your first home, moving up, refinancing, investing, self employed, or exploring a reverse mortgage, we’ll help you compare your best options, lock in strong terms, and move forward with a plan that fits your goals.
From first-time homebuyers to seasoned investors, we offer a wide range of Home Loan and Mortgage solutions designed to meet your unique needs. Discover competitive rates, flexible terms, and expert support to help you achieve your homeownership goals.
We specialize in a wide range of mortgage solutions, including conventional loans, FHA, VA, jumbo loans, and more. Whether you are a first-time homebuyer, self-employed, or looking to refinance, we have tailored options to fit your needs.
Getting started is easy. You can reach out to us for a quick strategy session where we’ll discuss your goals and gather some initial details. From there, we guide you through pre-approval, document collection, and the entire loan process step by step.
We focus on a calm, educational approach and tailor each mortgage strategy to fit your unique situation. Our goal is to make the process as clear and stress-free as possible, so you can move forward with confidence.
Absolutely. We have experience working with self-employed borrowers and those with unique income situations. We offer a range of loan options that can accommodate bank statements, complex tax returns, and other alternative documentation.
Timelines can vary, but many of our loans close in about 21 to 30 days, depending on the complexity of your file and how quickly documents are submitted. We’ll give you a clear timeline and keep you updated at each step.
We’re here to help. You can reach out to us anytime during the process, and we’ll make sure you always have a direct line to get answers and feel confident about your next steps.
Pre qualification is a quick estimate based on basic info, while pre approval reviews documents and credit so your budget and approval strength are much more reliable.
A pre approval usually includes a credit check which can cause a small temporary dip, but for most borrowers it is minor and outweighed by the clarity and leverage you gain when making offers.
It depends on the loan program and your goals. Some buyers can purchase with low down or even zero down, but the best plan considers monthly payment, closing costs, and keeping reserves.
Minimums vary by program and lender, but approval is based on the full profile, credit score, payment history, debt, and stable income. If you are close, small changes can improve approval and pricing.
Yes. Student loans are common and often manageable, but how they are counted depends on the loan type and repayment status, so we calculate them correctly from the start.
Avoid opening new credit, changing jobs without discussing it, making large undocumented deposits, or moving money between accounts without a paper trail. Small changes can create big underwriting questions.
Closing costs include lender fees, title, escrow, appraisal, and prepaid items like taxes and insurance. A good plan is to budget a realistic range early and then refine once you are under contract.
A rate lock holds your interest rate for a set period while the loan is processed. Lock timing matters, so we align it with your contract timeline and your comfort with market movement.
Yes. A denial often means the program or documentation strategy was not the right fit. We review the reason, rebuild the plan, and choose a better path based on guidelines and your real profile.
It depends on your current rate, how much cash you need, whether you want flexible access, and your payment comfort level. We compare the options side by side so you can choose the smartest move.
About Ryan O'Kane
ARBOR Financial Group April 30, 2025 9:15 pm